Director of eGovernment | Cayman Islands Government
Ian Tibbetts is the Director of eGovernment for the Cayman Islands Government in the Ministry of Investment, Innovation and Social Development. He is a driver of innovative solutions including technology and process reengineering to improve the customer experience and efficiency of internal business operations. A passion of his is creating and leading highly innovative and effective teams to ensure the Government delivers the digital infrastructure and solutions it needs to provide to underpin Cayman Islands digital economy.
Ian joined the Cayman Islands Civil Service in December 2014 as the first Director of eGovernment to lead the development and implementation of the Cayman Islands eGovernment strategy. He is a 30 years veteran of the Telecoms industry, including the role of Chief Operating Officer (COO) for Cable and Wireless’ Cayman Islands business and Vice President of Customer Experience for its Caribbean operations. He has owned and operated a number of successful small and medium sized businesses ranging in areas from renewable energy, photography and boat repairs.
Ian currently leads a team mandated to envisage and drive the advancement of electronic governance for the Cayman Islands. Pursuing the vision of “a connected country, leveraging contemporary technology, to deliver world-class electronic government services and applications that provide an attractive basis for growth, innovation and differentiation”. A key area of focus currently, is the implementation of the Cayman Islands Government’s Digital ID programme including a population register and eID card.
Ian’s educational background is primarily in Electronics and Electrical Engineering however doesn’t see himself as a technologist, instead as a champion for customer service and efficiency for people, business and government. In his spare time he is an avid, power boater and drag racer who does all his own mechanical work.